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Council and housing association homes

How to contact us - and who to contact

Do you want to know why:

• you are not able to log into your account?
• you are not able to bid for any homes?
• you are not eligible for some properties?
• you are low in the priority order of bidders?
• you are not getting any offers of a home?

We advertise homes for around 20 landlords. The landlords decide the rules about rehousing priorities and who gets offered homes.

Please don't contact Manchester Move about issues like this. Contact the landlord dealing with your application instead. Find their details on any letter about your rehousing application. Or when you sign in to this website, see the bottom of the "My contact details" page.

Having trouble bidding for homes?

We'll tell you where to get help, like beginners' internet sessions at local offices and places with free internet use, and can talk you through different bidding options like text and automated phone.

If you can't use any of these bidding methods, and have no-one to help, you may be able to get special support. We send a list of properties to vulnerable people who need help bidding. They can bid by post, or can use a ‘proxy-bidder' like a support worker or social worker to bid on their behalf.

Phone: 0333 9009032

Our opening times are:

Mon - 09:30 - 15:00
Tue - 09:00 - 14:00
Wed - 09:30 - 13:00
Thu - 09:30 - 15:30
Fri - 09:00 - 14:00

Or email us here